Introduction
This article briefly explains the process of credit card registration also called tokenization.
- This article will be useful for PG Champion, Administrator, Club Manager, Sales Manager and Club Owner.
Before you start
Credit card provider configuration is a prerequisite for using credit card payment. Check the list of available Payment Providers if needed.
Please remember, that not all of the Payment providers offer tokenization, and token-based payments. Please, contact us to confirm, if we could enable your choice.
Any change and initial payment provider configuration require the assistance of the Perfect Gym Support Team or the Implementation Team representative when the club is during Deployment.
Feature description
How does credit card registration/tokenization work?
1. Credit card registration can be initiated in many ways, eg.:
- during the Client Portal registration process - when selecting the initial contract payment method. To see how it works, go to this article.
- during the Client Portal contract payment - when selecting the payment method screen.
- in Member Profile in the PGM - when selecting Data -> Payment sources screen.
2. Next, you will be redirected from the Client Portal or PGM to the Payment provider form where you should enter the credit card data.
3. Then the sensitive card data will be validated, collected and stored by the Payment provider.
4. Now, Perfect Gym receives a unique encrypted key (a token) used to securely initiate subsequent transactions, using the credit card stored by the Payment provider. It means that from this moment on you can use the registered credit card freely in the Client Portal or PGM.
This means registered cards can be used only through the Payment provider used during the card registration process.
What happens to registered credit cards in case of changing the Payment provider?
- In some cases, credit card data can be migrated between the old and new Payment provider - please contact these parties for further details.
- If cards are not migrated, all credit card tokens stored by the Perfect Gym become useless: credit cards have to be registered anew, through the new payment provider.
Once a payment provider configuration is deleted, all credit cards registered through this provider are hidden from Perfect Gym user interface.