Introduction
From this article, you will learn how to pay for the Membership in the Mobile App. The process is simple and easy, however, please make sure you have read the provisions in the "Before you start" section below.
Before you start
- This feature works only for the White Label app (Status: May 2020)
- Your club(s) has/have to use the Client Portal as the payments are processed by the Client Portal payment gateways.
- The Perfect Gym Support Team needs to enable this feature for you.
- Please inform the Perfect Gym Support Team if your Client Portal has a custom domain i.e. other than: YOURCOMPANY.PERFECTGYM.COM/CLIENTPORTAL
Instruction
How to pay for the Membership in the Mobile App?
1. Log in to the Mobile App.
2. Tap the "My memberships" button on the dashboard or go to the "Profile" section and tap "Membership".
3. You will see list of your memberships and "Buy membership". After taping "Buy membership" you will be redirected to Client Portal, where you can buy new membership or upgrade existing one.
3. After taping membership tile you will see your membership details and a payment button if there are outstanding charges.
4. After taping the "Freeze contract" button you will be redirected to Client Portal, where you can freeze your contract.
5. After taping the "Pay" button you will be redirected to the Client Portal where you can choose payment source and pay for your contract using payment provider (no additional login to the Client Portal will be required).
If you have any upcoming charges with due date within a month you will see information about that and you can add this payment to the transaction (if you don't pay the upcoming charges in this transaction, you will have this possibility again after returning to the membership details).
Payment status
If the Payment is successful, you will see "Payment successful" status which will disappear within a few seconds.
If the payment fails, you will see "Payment processing error" status and you can dismiss that payment or retry it.