Introduction
This is a guide for how to use the zone usage report on PerfectGym. The report will look at the availability of the club zone within facility booking module, and identify what the usage is.
Before you start
To view this report, you will need to activate the system permission. This is located in PGM->Clubs->Employee Permissions.
- Reports
- Facility Booking
- Zone Usage
- Facility Booking
Instruction
To access reports, go to PGM->Reports->All.
Search for the report name 'Zone Usage' or select it from the category 'Facility Booking'.
Clubs - Select a single club from list.
The report is designed to run on a single club only, running this report over multiple clubs may produce incorrect values on the occupancy.
From / To - Select the date range to view the occupancy.
Club zones - Select the club zone, if left as the default view this will use all club zones within the club selected.
If you are selecting an individual zone, this will include all children zones attached.
Press XLSX to generate the report in excel format.
How to read the report
The report will look at all club zones set with an availability in PGM->Classes->Zones availability schedule and calculate how many bookings are done. More information can be found here.
If there is no availability set for a zone within that period, it will not display in the report.
Club zone name - This is the name set in PGM->Clubs->Club zone of the zone. The order here matches the order set in Club Zones.
Hours zone available - This is the total amount of time (in hours and minutes) the zone was available to be booked in.
The hours zone available is set within PGM->Classes->Zone Availability Schedule. Just note if you are creating class, course or personal training booking which is set outside of the zone availability schedule, this may affect the calculations.
Attended hours - This is the total amount of hours that was used within the Zone, depending on the type of booking will determine how the hours are calculated.
- Facility Booking - Bookings where they were 'Marked as finished'.
- Classes - Class which ran on the day, and not cancelled.
- Courses - Individual Class within as course which ran on the day, and not cancelled.
- Personal Training - Bookings where they were 'Marked as finished'.
Non attended hours - This is the total amount of facility bookings and personal training sessions where they were not marked as finished. This will not include classes or courses
Cancelled hours - This is the total amount of facility bookings, personal training, classes and courses which were cancelled on the club zone for the period.
Occupancy - This is a percentage of the total hours available and the attended hours field. The parent zone calculations include the children zone.
The occupancy value will includes its children.
So its calculated at the Hours zone available on the zone, and Attended hours of total hours in its zone and all its connected children zone.
It is recommended to have the same availability in the parent zone and children zone to have accuracy in the occupancy rate.
Hints
View the report with wrap text, highlight all cells on excel and press 'Wrap text'
The report can also be viewed to have the data view from the top down on each cell.
Select all cells, right click anywhere and press Format cells.
Go to the alignment tab and in Vertical press Top.
This will view all cells from the top down, making the report view better when using wrap text.