Skip to main content

Report - Visits in club

Updated

Introduction

This article will familiarize you with the Visits in club report which can be generated in PGM. Your specific Perfect Gym license will determine the reports available to you.

  • Visits in club report generate graphs for checking the schedule use of the club, among others based on rush hour and the busiest days of the week in your club.
  • This article will be helpful to PG Champion, Administrator, Finance & Accounting, Sales Manager, Club Manager, Club Owner and Front Desk staff reporting day fiscal closures. 

Before you start 

Depending on your system permission, you may not be able to view some reports for security reasons. You can modify the visibility of these reports within System Permissions. Contact your PG Champion to modify the visibility and the system permissions for a given report. 

To access this report, add the following employee permissions to the suitable employee roles: Reports/Members/VisitsInClub. Go to PGM -> Clubs -> Employees -> System Permissions.

Instruction

1. To access the report, go to PGM -> Reports -> All.

2. Find the Visits in club report by either using the search filter or selecting the Access Control tab.

3. This will display the filters that can be used to generate the report:

  • Club - select which club/s this report will generate.
  • Choose the date since and until which you want to generate the Visits in club.
  • Select the company.
  • Choose the member.

You can also click on the checkboxes if you want to show deleted, hide free contracts, or exclude employees.

4. Press XLS to generate the report.

Report Extract

The system will generate the report with a detailed list of all contracts based on the filters used.

  • Column A - Club - name of a club the club member entered to.
  • Column B - User number
  • Column C - Full name
  • Column D - Enter date
  • Column E - Leave date
  • Column F - Length of stay - duration of club visit.
  • Column G - Access rules - Access rules currently set on the contract.
  • Column H - Payment plan - information about member's payment plan.
  • Column I - Payment plan type - payment plan type of the contract.
  • Column J - Membership Status - status of the contract.
    • Live - membership is current.
    • Cancelled transfer - membership is ended, and the member had a home club transfer within the contract.
    • 10DMB - 10 Days Money back - this status refers to the contract being cancelled within X days of the contract sign up date. This value can be changed, please contact support using the GetSupport module to enquire about how to get this value changed.
    • Not started - contract start date is greater than today's date.
    • Freeze - contract is currently frozen.
    • Cancelled - contract end date is in the past
  • Column K - Balance - current member's balance.
  • Column L - Financial status - financial status of the club member (not contract).
  • Ok - club member balance is $0.00.
  • Credit - club member balance is greater than $0.00.
  • Debit - club member balance is less than $0.00.

 

Hints and tips

[DATA SOURCE NOTE] This report includes access control scans validated via PG Open API endpoints (e.g. third-party integrations), in addition to scans validated on the local Access Server. Entries validated via Open API may not carry the same device-level fields (e.g. Swipe Type, Error code) as Access Server-validated scans.

Related articles