Introduction
In Automation, Cancel contracts action is designed to be used within the Debt Collection process.
Feature description
Cancel contracts action will cancel all active (not ended) contracts owned by user who met conditions configured in Automation rule.
Contracts will be ended with cancel date equals date when task was triggered. Cancel reason and delivery method can be configured in Automation rule:
Contract end date calculation
Contract end date will be set to commitment date or soonest possible date calculated according to company policy and payment plan configuration (minimum cancellation period). Contract should not be ended before the commitment and user shouldn't be charged with an early termination fee.
The only exception is Wet Van Dam policy, for this particular case there is a toggle "ignore signatures" which allows employee to choose if contracts should be ended assuming agreements are signed and user might be charged with early termination fee (toggle value = "no").