Introduction
This guide is for Club Manager and System administration members. It will walk you through the process of setting and managing a club's Open hours and Exceptions in the system.
Before You Start
Required Permissions:
Clubs → Vlew
Clubs → Edit
Instruction
The following settings control the configuration and behavior of the Open hours modal:
Is club open all the time: Toggles whether the club is open 24/7 or has selected hours.
If set to
true: The daily Open on selected hours section will be hidden.If set to
false: The daily hours section will be visible, allowing configuration per day.
Daily Open/Closed Checkbox (Monday.IsOpen): Controls whether the club is open or Closed for a specific day like Monday.
If unchecked: The primary time pickers (OpenFrom and OpenUntil) will be disabled, and the label Closed will appear.
If checked: The time pickers will be enabled.
Secondary Hours Visibility: Controls the visibility of the second set of open hours ( for a day.
If
falseand the club is open, a plus-circle button will appear to make the secondary hours visible.If
trueand the club is open, the secondary hours fields will be visible, and a clear icon button will be present to hide them.
Configuration instructions
Open the Open Hours Modal: Navigate to the club's settings and click on the Open hours option.
Select Main Operating Hours Type:
Choose the Open 24/7 option if the club is open continuously.
Choose Open on selected hours if the club operates with specific daily hours.
Configure Daily Operating Hours (If "Open on selected hours" is chosen): For each day of the week:
Check the checkbox for the day (e.g., Monday.IsOpen) to mark the club as open.
In the first row, select the OpenFrom and OpenUntil times for the primary shift. If the checkbox is unchecked, the time fields are disabled and Closed is displayed.
If a second shift is needed and the club is marked as open, click the plus-circle button next to the primary shift.
In the second row that appears, set the OpenFrom and OpenUntil times for the secondary shift.
To remove the secondary shift, click the clear icon button in the second row.
Manage Exceptions (Custom Open Hours): Navigate to the Exceptions section.
Click the Add an exception date button.
In the new row that appears, select the Start date (DateFrom) and End date (DateUntil) for the exception period.
Check the Closed checkbox if the club will be closed completely during the exception period.
If not closed, select the special hours using the From (OpenFrom) and To (OpenUntil) time pickers. The time pickers are disabled if IsClosed is checked.
To remove an exception, click the remove icon button in the row.
Save Changes: Click the Save button in the modal footer to save all configured open hours and exceptions.
Optional: Cancel: Click the Cancel button to close the modal without saving changes.
Hints
System Responses: A small toast notification stating Club open hours was successfully saved will appear upon successful completion of the save action.
Error Handling: The system validates that Hours are not separate (e.g., primary and secondary shifts for a day overlap) which will result in an error.
Error Handling (Exceptions): For custom open hours, the Date from cannot be greater than date to, and the Hour to must be greater than hour from. Additionally, Exceptions can not overlap with each other.
Consequences (Exceptions): The Exceptions period is a time period, when your business is open at hours different than usual, or closed completely - e.g. holidays. This means configured exceptions will override the regular daily open hours.
Hidden Checkbox: The checkbox in the second row for a day's secondary hours is deliberately hidden to maintain alignment but its value still relates to the same IsOpen field as the primary row.
Use Case Examples
Example 1: Setting a Single Daily Shift and 24/7 Weekend
Goal: Configure the club to be open Monday to Friday from 6:00 AM to 10:00 PM, and 24 hours on Saturday and Sunday.
Steps/Settings:
Select Open on selected hours.
For Monday through Friday: Check the day's checkbox. Set the primary OpenFrom to 6:00 AM and OpenUntil to 10:00 PM. Do not add a secondary shift.
For Saturday and Sunday: Check the Open 24/7 option (if applicable, or simply configure the primary shift from 12:00 AM to 11:59 PM if only daily selection is available, or ensure the overall IsOpenAllTheTime setting does not override the daily settings).
Example 2: Setting a Split Shift for Lunch Closure
Goal: Configure the club to be open Monday from 7:00 AM to 1:00 PM and again from 3:00 PM to 9:00 PM.
Steps/Settings:
Select Open on selected hours.
For Monday: Check the checkbox. Set the primary OpenFrom to 7:00 AM and OpenUntil to 1:00 PM.
Click the plus-circle button.
Set the secondary OpenFrom to 3:00 PM and OpenUntil to 9:00 PM.
Example 3: Adding a Holiday Closure Exception
Goal: Close the club completely for Christmas Day, December 25th, 2025.
Steps/Settings:
In the Exceptions section, click Add an exception date.
Set Start date and End date both to 2025-12-25.
Check the Closed checkbox.
Example 4: Adding a Special Open Hours Exception
Goal: Open the club for a reduced time, from 9:00 AM to 5:00 PM, on New Year's Eve, December 31st, 2025.
Steps/Settings:
In the Exceptions section, click Add an exception date.
Set Start date and End date both to 2025-12-31.
Ensure the Closed checkbox is unchecked.
Set From (OpenFrom) to 9:00 AM and To (OpenUntil) to 5:00 PM.
Example 5: Removing a Secondary Shift
Goal: Remove the previously configured secondary shift for Tuesday and revert to a single, continuous shift.
Steps/Settings:
For Tuesday, locate the visible second row of time pickers.
Click the clear icon button in the second row to remove the secondary time inputs.
The second set of open hours fields for Tuesday will now be hidden.