Introduction
In this article, you will learn how to cancel a transaction that appears as cancelled but the report does not confirm this. The cancellation of only one transaction will not work and in the POS Transaction Log Details report it will not be reflected.
Instruction
1. Go to PGM > Clients > Club members.
2. Select a Member.
3. Go to Transactions > POS.
4. Find credit and debit of one transaction and delete both.
For contract transactions will be enough to delete only one.
For POS transactions both Debit and Credit need to be removed.
In POS Transaction Log Details report these deleted transactions will be marked, as it is showed in the screenshot below: