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Allow member to book with Product out of membership hours

Updated

Introduction

This article will explain how to allow members with time-specific payment plans to book classes and pay for products outside of their allowed hours.   

  • This article is for PG Champions and Support Agents

Instruction 

How to enable setting to allow members to book with product out of hours

If a member has a payment plan with specific access hours allowed, such as an off-peak membership that gives access only from 10am to 4pm, they will not be able to book a class via the client portal outside of those hours. 

This setting will allow them to book outside of their allowed hours by prompting the member to buy a product to pay for the booking. 

To enable this setting:

  1. Go to the PGM > Settings > System Settings > Bookings > Class Bookings  
  2. At the top of the page is a checkbox called ALLOW TO BOOK PRODUCT OUT OF HOURS.
  3. Tick checkbox to enable
  4. Click Save Changes at bottom of screen

 

If the user attempts to book a class outside of their allowed hours on the client portal, they will be prompted to pay for a one off casual product. 

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