Introduction
Client portal is a web based application for your clients, where they can sign up to your club, manage their contracts as well as book activities freely. Client Portal is a part of our ecosystem, where all information are managed via PGM. Client Portal offers 4 ways of booking activities. You can decide which you want to use in your club.
- This article is useful for PG Champions, Sales team.
- This article describes all ways of booking activities in the Client Portal
Before you start
If you're not using the Client Portal yet find information about it here:
Feature description
Your client can book activities in 4 different ways in the Client Portal.
Your clients can choose personal trainings if they're interested in 1 to 1 session where a personal trainer will dedicate all their time and attention to one person. All personal trainings require a product to be booked and usually they are additionally paid services. Your clients will be able to see the trainers’ description before booking a personal training. With this option your clients can choose the perfect trainer to achieve their training goals.
Clients interested in group activities can book classes conducted by fitness instructors. Each class has its own description, in which your clients can find information on how it is conducted, what the training goals are, and information on the trainer leading the class.
The next 2 options are additionally paid subscriptions.
Courses are used for predefined training programmes, which focus on particular skills and their development. Courses are group activities and are split into terms. After finishing a term, your clients will achieve a higher proficiency level, allowing them to join higher-level courses.
Facility booking is useful for renting specific zones or parts of zones in your club. This can be used for tennis courts, basketball courts or climbing walls. Unlike the other booking options, this one doesn't require an instructor or a personal trainer. All facilities require a product to be booked.
Hints
Find out about the registration process in the Client Portal