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Ending synchronized additional contract before the main one ends

Updated

Introduction

In this article you will find a guide on how to end a synchronized additional contract before the main contract ends.  

  • This article will be helpful to PG Champion, Club Manager, Administrator or Club Owner.
  • This article describes the process of ending an additional contract with the main contract still active.

Before you start 

To be able to cancel a synchronized additional contract separately from the main contract, you must set the setting Contract.AllowEndSynchronizedContractBeforeMainContract.IsEnabled to true.

Please contact our support team to enable this setting.

Feature description

By default, if the secondary contract is synchronized with the main contract, there is no possibility of canceling it separately from the main contract. After enabling the setting, it becomes possible.

This feature is only available in PGM.

Apart from the possibility to cancel separately, the synchronized contract behaves as usual.

How to cancel synchronized additional contract separately?

  1. Go to the PGM -> Clients -> Club Members.  
  2. Select the member from the Members list with main and synchronized additional contract.
  3. Click Cancellation button on the additional contract.
  4. Select a date and confirm.

It is recommended to not end synchronized contract in case it is in debt or frozen.

Hints

  1. While enabling this setting allows the synchronized to be Ended independently of the Main contract, it does not remove the actual synchronization, which can lead to the synchronized additional contract state changing with the Main contract when changes are made later. If you also need to remove the synchronization itself, then you should click Edit contract:

Click Back twice and then click the X:

If you have a bulk load of contracts where the contract synchronization needs to be removed, then please open a ticket in Get Support and our Customer Care team can assist you with that.

 

2.  Rollback cancellation for additional contracts is possible.

Rollback cancellation of main contract behaves differently depending of the end dates:

  • if end dates of both contracts are the same, cancellation of both will be rollbacked,
  • if end dates of both contracts differ, only cancellation of the main contract will be rollbacked.

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