All about POSweb statuses

Introduction

POSweb status is a basic visual information visible on the POSweb. I reflects the current status of a specific member in terms of:

1. Contract transactions
2. POS transactions
3. Membership status
4. Other statuses

The POSweb statuses can appear as green, red, or yellow. 

• This article explains the meaning of the statuses that you can see on the POSweb.
• This article will be helpful to PG Champion, Front Desk Staff, Club Manager and Club Owner. 

Feature description

Below, you can find the detailed description of the POSweb statuses. 

Contract transactions

Icon	Status	Description
	Payment issued	Balance is correct - individual client. All payments have been issued and no debt occurs.  This setting may still be green based on allowable days in debt setting for POSWeb. Please contact support using the Get Support module for more information about this setting.
	Payment issued	Balance is correct - corporate client. All payments have been issued and no debt occurs.
	Payment in progress	Negative balance - individual client. Contract transaction is in progress.
	Payment in progress	Negative balance - corporate client. Contract transaction is in progress.
	Missing payment	Negative balance with no access to the club.
	Missing payment	Negative balance with access to the club.

POS transactions

Icon	Status	Description
	Shopping	POS balance is correct. All POS transactions have been issued.
	Shopping	POS balance is negative. Missing POS payment.

Membership status

Icon	Status	Description
	Active contract	Contract is active and balance is correct.
	Inactive contract	Contract has expired.
	Not started	Contract start date is in the future.
	Freeze	Contract is active but it has been frozen.
	Guest	There is no contract on this account. User is a guest.
	Guest	Guest with Benefit Multisport card.

Other statuses

Icon	Status	Description
	Limited visits	Contract with limited number of visits. Member has a certain number of visits to use.
	Limited visits	Contract with limited visits. No visits left.
	One day pass	User has a free pass card. Each pass card allows entering the club despite any other refusal reason.
	No access	Access to the club is not allowed. Access to this club is excluded by the Access rule connected to the Payment Plan.
	Hours	Access to this club outside of a certain period of time is excluded by the Access rule connected to the Payment Plan.
	Access for a Friend	Additional option that allows a Friend to enter the club has expired.
	Blocking note	Access to the club has been denied by the Blocking note.
	Pending approval	Client’s document has not been approved yet. Contract is waiting for approval.
	Missing biometric approval	The client has not approved biometric data yet. Identity verification required.
	Fingerprint removal	After clicking this icon, saved fingerprint will be removed.
	Fingerprint addition	This icon adds new fingerprint. Click on it and then ask your member to scan the fingerprint on the reader.