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How to verify cash accuracy and generate endpoint register report in POSweb - Extended shift closing

Updated

Introduction

This article explains the Extended Shift Closing Operation feature in POSweb, which generates the Endpoint Register Report. The feature provides an additional layer of verification for the cash counted at the end of a shift and allows you to print a dedicated report with comments on any discrepancies that may occur.

  • In this article, you will learn how to use extended endpoint reporting to confirm cash flow during each shift.
  • This article will be helpful for Receptionists, PG Champions and Managers.

Before you start 

Please make sure:

  • You are familiar with the general operations of ending the shift and day on the POS Station. Learn more. 

  • The summary window is available. This requires the technical setting: CloseShiftCommand.PrintEndpointRegisterReport to be set to True (or you can check PGM settings under PGM Settings → PosWeb → Endpoint register report).

  • If you have an initial cash state (float) in your till, please ask Technical Support to add this value in PosWeb.CashState.BaseValue.

  • The RDLC file: EndpointsRegisterReport.rdlc with dataset Comments is added to your File Store.

Fast lane

This is a brief overview, and the following sections contain more detailed information.

  1. Open POSweb application, and go to the POS tab.

  2. Click on the three dots icon on the right-bottom corner.

  3. Click on the Close Shift button.

  4. An additional window, Endpoint's register report, will be displayed.

  5. Insert the values for Cash state and Cash to bank.

  6. Insert comments if the Difference is not '0'.

  7. Generate the report and close the shift.

Feature description

When ending the shift in POSweb, an additional window will be displayed with the option to generate Endpoint's register report. This allows you to insert the amounts for 'Cash state' and 'Cash to bank' with comparison to sales and initial cash state. When there are cash discrepancies shown, comments are required. Then, you can generate the report, which displays the detailed report for sales, differences, and inserted comments. 

How to End Shift in POSweb?

  1. Open the POSweb application.
  2. Go to the POS tab. 
  3. Click on the three dots icon on the right-bottom corner. 
  4. Click on the Close Shift button. 
  5. Additional window will be displayed: Endpoint's register report.

How the values are calculated:

  • Cash state base: float amount (initial state of cash on each shift. This value is setup using the setting PosWeb.CashState.BaseValue and is automatically populated. If no value or '0', there will be no value displayed.
  • Cash state: float amount manually inserted by employee (this should always equal the cash state base).  This is the float that is taken out of the till, before counting actual cash taken on shift.
  • Sales total: The amount of cash sales, without the cash refunds which is automatically populated from POS.
  • Cash to bank: The actual cash left in the till (after float has been taken out) manually counted and inserted by employee. This is the amount coming from sales during the shift, which will be paid into the bank. After counting, it should be equal to Sales Total. 
  • Difference: Calculated difference showing discrepancies. It counts all fields value in following steps: cash state base + sales total – cash state – cash to bank. It is counted the same as in report ‘Endpoint’s register report’, generated after closing the shift.If the difference is not equal to '0', you will need to insert the comments, why such difference occurred. These comments will be displayed on generated report 

If you missed some operations during the shift (for example; a product was not sold on POS), you can choose 'x' button on the endpoint's register report window and you revert to the shift. 

After inserting the amounts and comments, if the difference value is not '0' and you are sure that all values are correct, you can generate the report and close the shift.

The report will be downloaded to your local computer. Please look at the example of the template below. If you want to adjust it, please ask Technical Support.

 

 

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