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Client Portal – State selection page overview

Updated

Introduction

In this article, you will learn how to select a state during the new member registration process in the Client Portal. This initial step ensures that new and prospective members choose the region where they plan to use the facilities, allowing the system to present the appropriate clubs and offerings.

  • In this article, you will learn how to select a state during the new member registration process.
  • This article will be helpful for all employees and prospective members.

Before You Start

  • This is one of the first steps you will encounter when starting the registration process in Client Portal. 
  • This step is displayed if the company manages facilities across multiple states.

Instruction

This step prompts you to select the state where you plan to train. When you arrive at this step, the system will display the heading: Choose a state where you want to train!

This option appears only if you have clubs in multiple states.

  1. Click the dropdown menu labeled "Select state".

  2. Choose your desired state from the list that appears.

  3. Click the Next button to confirm your choice and move to the next step.

  4. If you need to return to the previous step, click the Previous button.

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Use Case Examples

  • Example 1: Selecting a State

    • Goal: To choose a state to see available clubs.

    • Steps/Settings: The user sees the "Select state" dropdown. They click it, scroll to "New South Wales," and select it. They click the Next button to proceed.

  • Example 2: Proceeding Without a Selection

    • Goal: A user attempts to skip the step.

    • Steps/Settings: The user clicks the Next button without selecting a state from the dropdown. An error message appears: "You must select state before proceed".

Hints

  • Validation: You must make a selection to continue. If you click Next without choosing a state, the system will display an error message: "You must select state before proceed".

  • Custom translations: To translate most words on this page, go to PGM -> Settings -> Custom Translations, and filter by the resource object /cp/areas/registration/views/selectstate/selectstatestepview.cshtml

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